Personal Data Protection

Privacy Policy slotkaki β€” Your Data Security Is Our Priority

We understand that your personal data is a significant trust. This Privacy Policy clearly explains how slotkaki collects, uses, stores, and protects your information.

Updated: 1 January 2026  |  English

Our Privacy Commitment

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256-bit SSL encryption on all data
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No selling of data to third parties
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Fully compliant with Malaysia PDPA 2010
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Data access & deletion rights guaranteed

Slotkaki's Six Pillars of Data Protection

Privacy is more than a legal obligation for us β€” it is a core value that shapes every decision we make about how we handle player information.

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Encryption

Banking-Grade Encryption

All data transmitted between your device and slotkaki's servers is protected with256-bit SSL encryption β€” the same technology used by leading banking institutions in Malaysia.

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Transparency

You Know What We Store

There are no secrets in how we manage your data. Every category of data collected, the reason for collection, and the retention period are explicitly stated in this policy.

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Controls

You Stay in Control of Your Data

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.

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Compliance

Malaysia Law Compliant

Slotkaki fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with guidelines set by the relevant authorities.

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No Data Sales

Your Data Is Not Our Product

Slotkaki does not sell, rent, or trade players' personal data to any third party for marketing purposes. Your data is used solely to operate the platform and provide the best service to you.

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Notifications

You Will Be Notified

In the event of any security incident involving your data, slotkaki is committed to notifying you within 72 hours of detection, in line with industry best practices.


Note: This Privacy Policy applies to all users of the slotkaki platform at slotkaki.onl. By using our platform, you agree to the terms outlined in this policy. Please read it carefully and contact us if you have any questions.

1

Personal Information We Collect

Slotkaki only collects data that is genuinely necessary to operate the platform, meet legal obligations, and deliver the best experience to you. We do not collect data excessively or without a clear purpose.

Data You Provide Directly

Data Category Sample Information Primary Purpose
Identity Full name, identification card number, date of birth EKYC verification, AML compliance
Contact Email address, phone number Login, communications, security
Financial Bank account number, eWallet details Deposit and withdrawal processing
Verification Identity document photos, verification selfie One-time eKYC process

Automatically Collected Data

  • IP address and device information (operating system, browser type, screen resolution)
  • Platform activity logs include login times, games played, and transactions
  • Usage data such as pages visited, session duration, and navigation patterns
  • Technical information to diagnose platform performance issues

Data Minimisation Principle: slotkaki only collects what is strictly necessary. We will never ask for sensitive information such as bank passwords, PINs, or full credit card numbers under any circumstances.

2

How We Use Your Data

Every use of your data has a clear legal basis β€” whether based on your consent, contractual necessity, legal obligation, or our legitimate interests as a platform operator. Here is how we use the information collected:

  • Account Management: Create and maintain your account, process registration, and verify identity via eKYC
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions in your account securely and accurately
  • Platform Security: Detect and prevent fraud, money laundering, unauthorised access, and any suspicious activity
  • Customer Support: Respond to enquiries, resolve complaints, and provide effective technical support
  • Legal Compliance: Fulfil obligations under PDPA 2010, anti-money laundering laws, and regulatory reporting requirements
  • Platform Improvements: Analyse usage patterns anonymously to improve user experience and platform performance
  • Service Communications: Send important notifications about your account, security, terms changes, and promotions you have opted in to receive

We do not use your data to make automated decisions that significantly affect you without human oversight in cases requiring judgment.

3

Sharing Information with Third Parties

Slotkaki does not sell, rent, or commercialise your personal data to any external party. However, there are limited situations where we need to share information with specific parties in order to operate our platform:

  • Payment Provider: DuitNow, FPX, TNG eWallet, GrabPay, and Boost receive only the transaction information needed to process your deposits and withdrawals
  • eKYC Provider: Approved third-party identity verification providers process your identification documents for verification purposes only, on a one-time basis
  • Gaming Service Provider: Game providers may receive anonymised player IDs for technical purposes only
  • Authority: Information will be shared with government agencies, law enforcement bodies, or regulatory authorities when required by law

All third parties who receive your data are bound by strict confidentiality agreements and are only permitted to use the data for specified purposes. slotkaki selects partners that meet privacy standards equal to or higher than our own.

4

Data Security Measures

Protecting your data is more than a promise β€” it is an ongoing investment we take very seriously. slotkaki implements multiple layers of technical and organisational security to keep your data safe at all times.

  • Data Encryption in Transit: All communications between your browser or app and our servers are secured with TLS 1.3 and 256-bit SSL encryption
  • Data Encryption at Rest: Sensitive data such as financial information and identity documents are stored in encrypted format on secure servers
  • Strict Access Control: Only staff who need access to perform their duties are permitted to view player data, and every access is automatically logged
  • Continuous Monitoring: A threat detection system operates 24/7 to identify and respond to any intrusion attempts
  • Regular Security Audits: Independent security assessments are conducted periodically to identify and patch any vulnerabilities
  • Two-Factor Authentication: 2FA is available for all player accounts, adding an extra layer of protection beyond your password

Even with all these measures in place, no system is 100% secure. We encourage you to take precautions as well β€” use a strong password, do not share your login credentials, and always log out after each session.

5

Data Retention Period

Slotkaki retains your personal data for as long as your account is active or as long as needed for the purposes stated in this policy. The following are data retention guidelines by category:

  • Active Account Data: Retained for the duration your account remains active on slotkaki
  • Financial Transaction Records: Retained for 7 years after the transaction date in accordance with Malaysia's accounting law requirements
  • eKYC Documents: Retained for 5 years after account closure in accordance with AML compliance requirements
  • Platform Activity Log: Retained for 12 months for fraud detection and technical support purposes
  • Support Communication Records: Retained for 3 years for reference and service improvement

When data is no longer needed and there is no legal obligation to retain it, slotkaki will securely and permanently delete or anonymise that data.

6

Your Rights Under PDPA 2010

As a data subject, you have rights protected under Malaysia's Personal Data Protection Act 2010. slotkaki is committed to fulfilling requests related to these rights within 14 business days.

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Right to Access Request a copy of all personal data we hold about you
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Right to Rectification Correct inaccurate or incomplete data
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Right to Erasure Request deletion of your personal data under certain circumstances
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Right to Object Object to data processing for direct marketing purposes
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Right to Portability Receive your data in a structured, machine-readable format
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Right to Restriction Restrict data processing while a dispute is being resolved

To exercise any of the rights above, contact our Data Protection Officer by email at [email protected] or via the platform's live chat. We may require identity verification before processing your request.

7

Cookies and Tracking Technologies

Slotkaki uses cookies and similar tracking technologies to keep the platform running smoothly, understand how you use the platform, and personalise your experience. Here are the types of cookies we use:

Cookie Types Purpose Status
Important Login sessions, platform security, language preferences β€” required for core platform functionality Mandatory, cannot be disabled
Analytics Understanding how players use the platform for improvements β€” data is collected anonymously Optional, can be disabled
Marketing Deliver relevant promotions based on your interests on the slotkaki platform only Optional, can be disabled

You can manage your cookie preferences through your browser settings or via the cookie preference panel in your slotkaki account settings. Please note that disabling essential cookies may affect platform functionality.

8

Cross-Border Data Transfers

In certain situations, your data may be processed or stored on servers located outside Malaysia β€” for example, when we use cloud infrastructure services or international game providers.

  • Any transfer of data outside Malaysia is only made to countries or companies that uphold data protection standards equivalent to or stricter than our own
  • All data transfers are governed by data processing agreements that comply with PDPA 2010 requirements
  • Sensitive financial data is prioritised for storage within Malaysia where feasible

Security Guarantee: Regardless of where your data is physically processed, the same protection standards apply β€” full encryption, strict access controls, and continuous monitoring.

9

Children's and Minors' Privacy

The slotkaki platform is strictly for individuals aged 18 and above. We do not knowingly accept registrations or collect personal data from minors.

If we discover that personal data of a child or minor has been collected without our knowledge due to false information provided, we will:

  • Immediately suspend the account in question while an investigation is conducted
  • Delete all related personal data within 48 hours of verification
  • Cancel all transactions and return legitimate funds to the rightful party

Parents or guardians who believe their child has registered using false information are urged to contact us immediately via live chat support or email.

10

Contact Our Data Protection Officer

Slotkaki has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling all personal data enquiries. You can reach us through the following:

  • Privacy Email: [email protected] (for official data-related enquiries)
  • General Support: [email protected]
  • Live Chat: Available 24/7 directly from the slotkaki platform
  • Response Time: Privacy inquiries are answered within 3 business days; data rights requests are resolved within 14 business days

If you are not satisfied with how we handle your data after contacting us, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

Privacy Policy Changes: We may update this Privacy Policy from time to time. Any material changes will be communicated via email and in-platform notices at least 14 days before taking effect. The latest version is always available on this page.


Your Data Is Safe with Us

Play with Peace of Mind on a Platform That Protects Your Privacy

Join the Malaysian player community at slotkaki β€” a platform that prioritises your data security as much as your gaming experience.

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